A Leadership Dashboard for Managing Complexity

Leading people and organisations is fundamentally more complicated than it was 20 years ago—and it’s not getting any easier. Economic and global uncertainties, along with innovative technologies, complicate efforts to run a business.

Businesses are also becoming more intrinsically complex. It’s harder to predict outcomes because intricate systems interact in unexpected ways.

Read more

Leadership Resilience

September 11, 2011 by Di  
Filed under change leadership, coaching, leadership

 “Some of the most important and insightful learning is far more likely to come from failures than from success.” ~ Former Procter & Gamble CEO A.G. Lafley, interviewed in Harvard Business Review (April 2011)

resilience runner 300x244 Leadership ResilienceHow we respond to failures and bounce back from our mistakes can make or break our careers. The wisdom of learning from failure is undeniable, yet individuals and organisations rarely seize opportunities to embrace these hard-earned lessons.

Read more

The Truth About Empathy

Without empathy, you’ll never be able to communicate effectively and relate well to others. People who lack empathy are sure to face interpersonal difficulties that lead to inferior performance, negative outcomes, and poor relationships with coworkers and customers.  

listening jack russell 300x225 The Truth About EmpathyAs a competency skill, empathy is poorly understood by those who need it the most. Some hard-driving managers eschew the need to develop empathy because they assume it’s for “touchy-feely” types. Other tone-deaf leaders blindly walk around, relying solely on logic and wondering why others fail to see things their way. 

Read more

The Search for Executive Wisdom

July 31, 2011 by Di  
Filed under change leadership, coaching, leadership

“A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go but ought to be.”  ~ Rosalynn Carter, former First Lady

wisdom2 300x198 The Search for Executive WisdomEvery person in an executive role is expected to exercise wisdom in their decisions. However, senior leaders are often more concerned with meeting the numbers and therefore fail to come close to being astute over the long term.

Read more

Changing Minds

July 17, 2011 by Di  
Filed under change leadership, coaching, communication

All leadership comes down to this: changing people’s behaviour.” – Alan Deutschman in Fast Company (“Change or Die,” May 2005)

brainthinkingSmall2 300x300 Changing MindsChanging people’s behaviour is the most important challenge for business leaders competing in unpredictable environments.

Read more

Managing Organisational Change

June 26, 2011 by Di  
Filed under change leadership, change management, coaching

“Faced with the choice between changing one’s mind and proving that there is no need to do so, almost everybody gets busy on the proof.” – John Kenneth Galbraith

timeforchange 300x253 Managing Organisational ChangeToday’s fast-paced economy demands that businesses change or die. Few companies manage corporate transformations as well as they would like. It is said that anywhere from 50 to 80 percent of all change initiatives fail.

Read more

How Corporate Culture Drives Results

The person who figures out how to harness the collective genius of their organisation is going to blow the competition away.” ~ Walter Wriston, former CEO Citicorp

Pride 223x300 How Corporate Culture Drives ResultsA New York Times headline April 27, 2011 claims a culture of complicity was tied to Japan’s stricken nuclear plant disaster. NASA’s 2003 Columbia Space Shuttle disaster is another tragic example of what happens when cultural norms fail.  Six months after the shuttle disintegrated upon reentering Earth’s atmosphere, killing all seven crew members, NASA investigators found that “organisational culture and structure had as much to do with the accident as the [shuttle’s damaged] foam.”

Read more

The Talent Myth

February 27, 2011 by Di  
Filed under change leadership, coaching, goals, leadership, motivation

Everyone’s talking about ways to find opportunity amid times of uncertainty and change. Yet there’s something right under our noses that’s being overlooked: Times of crisis present unprecedented opportunities to stretch and develop real leadership capabilities.

coaching talent 300x225 The Talent MythWhat’s needed, specifically?

Read more

Start Change Right and Create the Snowball Effect

January 19, 2011 by Di  
Filed under change leadership, change management, coaching, goals

To effect change, you must do something differently.

snowball2 300x201 Start Change Right and Create the Snowball EffectStart change in the right way, and you’ll enjoy a snowball effect that helps your team, direct reports and even family members implement change.

Business school professors Chip and Dan Heath cover the patterns all successful change efforts have in common in Switch: How to Change Things When Change Is Hard (2010).

Read more

Christmas Sale Now On!

Dramatic Savings on our most popular titles !!!

 

Read more