Personal Responsibility : Waiter – is that “poo” in my icecream?
November 18, 2008 by Di
Filed under business responsibility, leadership, personal responsibility, responsibility
It’s a sad day when “poo” (or if you’re the sensitive type, excreta or faeces) becomes the central news unfolding around the country. For me the story is less about “poo” and more about personal responsibility. But let’s first go over some of the finer details of how this story unfolded.
A couple of weeks ago, a Sydney family accused a hotel bistro of planting “poo” in their ice-cream after the family had lodged various previous complaints about service. The offending item wasn’t placed into the ice-cream dish in an obvious fashion. It was so discretely placed that it apparently appeared to be an inconspicuous chocolate scoop nestled innocently amongst several other flavours. The item was so well camouflaged, that is was allegedly tasted by a member of the slighted family, so the disgust factor for the public definitely goes up several notches.
My name is Di Worrall, and I'm an author, corporate change specialist and executive coach. I wrote the new release book - A Climate for Change - How to ride the wave of change into the 21st Century and create a more sustainable and prosperous future for you and your business. You might be a business leader or you might be in the business of coaching, consulting or training business leaders. I created this blog as a companion to the book and to help you and your clients navigate the current climate of change and uncertainty, and lay the foundations for a more sustainable future.
